BlazeTerra Privacy Policy

1. Introduction

BlazeTerra Ltd. (“we”, “our”, “us”) is committed to protecting your privacy. This Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or engage with our services.

2. Information We Collect

a. Personal Data:

• Names, contact details (email, phone), postal address
• Company info (where applicable), job title
• Payment and billing data for orders

b. Technical Data:

• IP address, browser type, device details
• Website usage (pages visited, duration, referrer)
• Cookies and similar tracking technologies

c. Communications:

• Inquiries, emails, chat messages
• Recordings of calls (with your consent)

3. How We Use Your Data

We process your information to:

• Provide and manage your orders, quotes, and installations
• Respond to inquiries and provide support
• Improve our website, products, and user experience
• Send marketing materials (with your consent)
• Maintain legal compliance and fulfill contractual obligations

4. Legal Basis for Processing

We process personal data based on:

• Performance of a contract with you
• Your consent (e.g., newsletter signup)
• Legitimate interests (e.g., customer support, business analytics)
• Legal compliance (e.g., tax, access requests)

5. Disclosure of Your Information

We may share your data with:

• StarCharge and trusted partners for product fulfillment and support
• Service providers (e.g., payment processors, cloud hosting, analytics)
• Legal authorities, if required by law
• Successors or purchasers of our business assets

We do not sell or rent your personal data.

6. Cookies and Tracking

We use cookies and similar tools to:

• Secure our website and remember your settings
• Analyze traffic and visitor behavior
• Deliver targeted marketing (with your consent)

You can disable cookies via your browser settings, but this may limit site functionality.

7. Your Rights and Choices

You have the right to:

• Access, update, or delete your personal data
• Withdraw consent where applicable
• Object to or restrict data processing in certain circumstances
• Access how your data is used and request a copy

To exercise your rights, please contact us (info below).

8. Data Security

We use industry-standard technical and organizational security measures, including encryption and restricted access. However, no system is completely secure—please notify us immediately of any concerns.

9. Data Retention

We retain your personal data only for as long as necessary to provide services, comply with legal obligations, or operate our business efficiently.

10. Transfer of Information

Your data may be stored and processed in Nigeria and other locations where our systems or partners operate. We take steps to ensure compliant protection across jurisdictions.

11. Policy Changes

We may update this Policy to reflect a change in practices or legal requirements. We will notify you through our website and/or direct communication.

12. Contact Us

If you have any questions or requests regarding this Privacy Policy, or wish to exercise your rights, please contact:

BlazeTerra Ltd.
info@blazeterra.com